I’ve installed many applications in my career as an IT professional and most of the problems can be resolved by RTFM (Reading The F(rea)king Manual). But, when you are either dealing with documentation from another country, or your documentation is being used in another country, you need to be careful. I’ve found that German documentation is the worst.
Julien learned this lesson the hard way by finally monitoring the exact steps of the installation remotely… at 3am. This article in TheDailyWTF explains the difficulties.
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