iPhone is too much for AT&T to handle

apple_iphone_keyboard1I read with interest this ComputerWorld article: Elgan: Even AT&T says AT&T can’t handle the iPhone.  I am an Apple person.  I’ve always preferred the Macintosh over any other computer on the market.  When the iPhone appeared, I wanted one and my wife wanted one.  Unfortunately, it was that little exclusive deal with AT&T that kept us from getting one.

My wife and I use Sprint.  We’ve had excellent service and customer service with this company.  I’m not going to argue which is best – Sprint or AT&T – because it is a matter of personal experience.  My experience is I don’t like AT&T’s customer service (even though I think it is getting better).  If Sprint had been allowed to sell iPhones, I probably would have one right now.

My son, on the other hand, has an iPhone and I was able to see first hand the features it lacked such as copy/paste, MMS, etc.  I know the copy/paste has been rectified, but it should have been there in the first place.  Anyway, I know he griped about dropped calls, delayed text messages and voice mail messages to name a few.  There was also this thing about more bars in more places – whatever.  According to the article, AT&T blames this on the users.  Hmm.  Imagine that – users wanting to actually use their phones.

But, I’m encouraged that Apple’s exclusive agreement with AT&T is going to be short lived.  Especially since AT&T says it cannot handle the iPhone.

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